Category: SmartNation
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By Luke Soon | AI Ethicist & Human Experience Futurist We often talk about AI as a tool to enhance… Read more
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As AI agents evolve from task-bound assistants into autonomous, human-like collaborators, we stand at the threshold of an ethical reckoning.… Read more
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In a Nutshell PwC’s AI Augmentation Spectrum provides a structured way to understand how AI interacts with humans in different… Read more
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As Agentic AI evolves towards greater autonomy, reasoning, and adaptability, ensuring ethical and responsible AI becomes paramount. These intelligent systems,… Read more
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Automation has undergone a remarkable transformation, evolving from simple mechanized tasks to sophisticated systems capable of planning, reasoning, and autonomous… Read more
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The concept of Next Best Action (NBA) has long been a cornerstone of customer-centric strategies, enabling businesses to deliver personalised… Read more
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As a management consultant and experience designer, I’ve often found myself at the intersection of design thinking and systems thinking. These two approaches… Read more
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Artificial Intelligence (AI) is transforming industries and reshaping societies, but its rapid advancement has raised critical concerns about fairness, transparency,… Read more
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Short-term Turbulence for Long-term Abundance. We have 5-7 years (tops) before the Fork 🔱 Read more
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Let’s discuss the key differences between open-source LLMs and frontier models. Both have advantages and disadvantages, but what sets them… Read more
Genesis: Human Experience in the Age of Artificial Intelligence 