Genesis: Human Experience in the Age of Artificial Intelligence

Genesis: Human Experience in the Age of Artificial Intelligence

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Genesis: Human Experience in the Age of Artificial Intelligence

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Category: Service Design

  • The Future of AI: A Fork in the Road for Humanity – Analysing the AI 2027 Scenarios

    The Future of AI: A Fork in the Road for Humanity – Analysing the AI 2027 Scenarios

    Jul 12, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, Workforce Transition

    Maybe it’s age catching up;; having studied Computer Science in the early 90s: safety and ethics becomes paramount. Not sure… Read more

  • Guardians of Autonomy: How do we Risk-proof the Agentic AI Frontier

    Guardians of Autonomy: How do we Risk-proof the Agentic AI Frontier

    Jun 30, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    In the past year, we’ve crossed a new frontier. AI is no longer confined to passive, predictive tasks — it… Read more

  • Guardians of Autonomy & Agency: Safeguarding the Agentic AI Frontier

    Guardians of Autonomy & Agency: Safeguarding the Agentic AI Frontier

    Jun 28, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    The world of Artificial Intelligence is advancing at an unprecedented pace, and at the forefront of this evolution is Agentic… Read more

  • AI Agents Are Coming for Your Job—or to Help You Do It Better

    AI Agents Are Coming for Your Job—or to Help You Do It Better

    Jun 25, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    By Dr Luke Soon | AI Ethicist | Partner, PwC | Author of “Genesis: Human Experience in the Age of… Read more

  • Understanding the ABC of AI Agents: A Beginner’s Guide

    Understanding the ABC of AI Agents: A Beginner’s Guide

    Jun 23, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    Today, we’re diving into the fascinating world of AI agents with a handy guide I like to call the “ABC… Read more

  • The Great Reconfiguration: What AI Means for Work, Trust, and Value Creation

    The Great Reconfiguration: What AI Means for Work, Trust, and Value Creation

    Jun 5, 2025
    Age of Intelligence, agi, AIAgents, Crypto, customer-experience, Experience Design, responsibleai, Service Design, SmartGov, SmartNation, Workforce Transition

    By Dr Luke Soon | AI Ethicist Introduction: We are no longer speculating about the future of work. It’s unfolding—systematically,… Read more

  • 🧠 Why I Believe “LLM-as-a-Judge” Is the Future of Evaluating Generative AI

    🧠 Why I Believe “LLM-as-a-Judge” Is the Future of Evaluating Generative AI

    May 29, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    By Luke Soon AI Ethicist | HX Advocate | Author of “Genesis: Human Experience in the Age of AI” In… Read more

  • The New Risks of Agentic AI: Navigating the Frontier of Autonomous Intelligence

    The New Risks of Agentic AI: Navigating the Frontier of Autonomous Intelligence

    May 26, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    I’ve been closely following the evolution of artificial intelligence, and the rise of Agentic AI—systems capable of autonomous decision-making, environmental… Read more

  • Architecting the Future with RAG, Multi-Agent Protocols, and Agentic AI

    Architecting the Future with RAG, Multi-Agent Protocols, and Agentic AI

    May 26, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    By Luke SoonAI Ethicist | HX Strategist | Author of “Genesis: Human Experience in the Age of AI” ⸻ As… Read more

  • LLMs, LCMs, LAMs, and Many More: Decoding the Alphabet Soup of Modern GenAI

    LLMs, LCMs, LAMs, and Many More: Decoding the Alphabet Soup of Modern GenAI

    May 18, 2025
    Age of Intelligence, Agentic AI, agi, AIAgents, AISafety, ASI, Citizen Experience, Crypto, customer-experience, employee-experience, ethicalai, Experience Design, Future of Work, human-experience, responsibleai, Service Design, SmartGov, SmartNation, trustedai, Uncategorized, Workforce Transition

    By Luke Soon | AI Ethicist & HX Strategist The term AI model is thrown around with reckless abandon these… Read more

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