Category: Experience Design
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Abstract The insurance sector is undergoing rapid transformation driven by artificial intelligence (AI). From underwriting and pricing to claims automation… Read more
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As organisations race to deploy Generative AI (GenAI) and Agentic AI systems, the need for robust, scalable, and trustworthy testing… Read more
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The rapid evolution of Agentic AI is fundamentally reshaping how enterprises approach automation, decision-making, and digital transformation. As I’ve discussed… Read more
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By Dr. Luke SoonAI Ethicist & Philosopher | Author of ‘Genesis: Human Experience in the Age of Artificial Intelligence’Posted on… Read more
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We must examine the profound impact (AI) on humanity, and a re-evaluation of what truly makes us human and a… Read more
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The trajectory of AI has been nothing short of extraordinary. What began as brittle rule-based systems—akin to glorified calculators—has matured… Read more
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Maybe it’s age catching up;; having studied Computer Science in the early 90s: safety and ethics becomes paramount. Not sure… Read more
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By Dr Luke Soon As we navigate the transformative era of artificial intelligence (AI), agentic AI systems—autonomous entities capable of… Read more
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In the past year, we’ve crossed a new frontier. AI is no longer confined to passive, predictive tasks — it… Read more
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By Dr Luke Soon, Author of Genesis: Human Experience in the Age of AI, Partner at PwC, and AI Ethicist… Read more
Genesis: Human Experience in the Age of Artificial Intelligence 