Category: customer-experience
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The world of Artificial Intelligence is advancing at an unprecedented pace, and at the forefront of this evolution is Agentic… Read more
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By Dr Luke Soon | AI Ethicist | Partner, PwC | Author of “Genesis: Human Experience in the Age of… Read more
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Today, we’re diving into the fascinating world of AI agents with a handy guide I like to call the “ABC… Read more
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By Dr Luke Soon | AI Ethicist Introduction: We are no longer speculating about the future of work. It’s unfolding—systematically,… Read more
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By Luke Soon AI Ethicist | HX Advocate | Author of “Genesis: Human Experience in the Age of AI” In… Read more
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I’ve been closely following the evolution of artificial intelligence, and the rise of Agentic AI—systems capable of autonomous decision-making, environmental… Read more
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By Luke SoonAI Ethicist | HX Strategist | Author of “Genesis: Human Experience in the Age of AI” ⸻ As… Read more
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By Luke Soon | AI Ethicist & HX Strategist The term AI model is thrown around with reckless abandon these… Read more
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As a computer scientist who coded in the 1990s’ nascent digital era, I’ve watched technology evolve from clunky mainframes to… Read more
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By Luke Soon | AI Ethicist & Human Experience Futurist We often talk about AI as a tool to enhance… Read more
Genesis: Human Experience in the Age of Artificial Intelligence 